238 Newnham Rd, Mt Gravatt QLD 4122
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The Problem: |
Your battery has limited life, which means that one day your car won't start |
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Consequences: |
Cars that require a new battery rarely exhibit signs of impending battery failure, which means that you may be unexpectedly stranded when your car doesn't start. Often the first sign of a problem is that your car won't start at all! |
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Solution: |
Have your battery fitted FREE of charge by our qualified mechanics (when the battery is purchased from Mansfield Motors). We do NOT use cheap or imported batteries that end up being a waste of your money. Please read below for more details. |
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The Problem: |
Please read below for each problem. |
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Consequences: |
SERIOUS & LIFE THREATENING. Excessive wear must be dealt with quickly. If any of these joints wears sufficiently, the joint will separate suddenly and without warning; and the road wheel will be free to oscillate, causing: sudden loss of steering, damage to the tyre, damage to the wheel and damage to suspension. These components are so important to vehicle safety that any split rubber boots, excessive wear, or movement, renders the vehicle in an un-roadworthy condition. |
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Solution: |
We will replace the components as per below. |
If Ball Joints wear out you will experience uneven tyre wear or unreliable steering
A ball joint is a steel bearing stud and socket enclosed in a steel casing. Ball joints are subject to a harsh environment so to properly protect them, ball joints are housed in an enclosed rubber boot to keep dirt away from the joint assembly, which would otherwise cause premature wear and failure. Ball joints connect the control arms to the steering knuckles and allow the knuckle to pivot when turning. Ball joints have to be strong enough to support your car's weight. If the ball joints wear out and are not changed, you will soon experience uneven tyre wear or unreliable steering, such as wandering. Worn out ball joints are a safety issue that must be tended to and fixed immediately.
For the same reason as above, Outer Tie Rod Ends and Inner tie rod ends are just as important
Protective Rubber Boots Stop The Worst Enemy: contamination!
Contamination is the worst enemy to all these suspension components. All of these joints are protected by some sort of rubber cover called a boot, gaiter or bellows. These rubber guardians keep the important lubricating grease in, and keep OUT road debris such as dust, dirt, water, and stones - otherwise they will enter the moving joints causing premature wear, which could result in failure. If caught early enough the protective boot can simply be replaced and the joint regreased. If left unreported or neglected, premature wear and failure will occur, resulting in the expensive replacement of the complete assembly.
At Mansfield Motors we always inspect your suspension during a service in order to protect your safety and prevent costly repairs. Please consider our recommendations and rebook your car at your earliest convenience.
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The Problem: |
Automatic transmission fluid contamination. |
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Consequences: |
SERIOUS. Your automatic transmission may overheat or suffer a complete (and costly) breakdown. |
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Solution: |
We perform a Mansfield Motors Automatic Transmission Power Flush Service, which safely removes sludge and varnish deposits, and replaces virtually 100% of contaminated fluid, with new fresh fluid. It's a simple, economical and proactive solution. |
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The Problem: |
The performance of your air conditioning is deteriorating, even without use. |
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Consequences: |
When you need it most, on a hot day, it will stop working altogether. |
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Solution: |
We will repair and service your air conditioning. ONLY Authorised Refrigerant Traders are allowed to repair and service your air conditioning - Mansfield Motors are authorised. (AU12515) |
No. We will not warranty the labour required to replace the part a second time, since we did not choose the poor quality component in the first instance.
You must agree that there will be no warranty on labour to replace a part that has failed for any reason other than obvious faulty installation. If there is any question as to whether the part failed due to faulty installation or part quality, you will not receive the benefit of the doubt.
In most cases there will be a "corking fee", much like the fee charged when you bring your own bottle of wine to a restaurant. The corking fee will be 20% of the list price of the part.
The parts you bring us must be the right parts for the car. If the part is wrong, and the technician needs to spend extra time putting the car back together or to a condition whereby it can be pushed off the hoist while we are waiting for the correct part, then that time will be billed to you.
If you bring an aftermarket part that requires modification or other extra work that would not be required if we had used the correct part, then you must pay for the extra time we spend installing the part. We cannot always give an upfront estimate of the extra time necessary, as we may not know what will be required until the car has been dismantled.
We are reluctant to use customer supplied parts. There are no savings for most people when they buy their own parts. We do not charge over dealer list and delivery for the parts we sell you, so unless you have an inside connection with a dealer or parts supplier, you will not save any money by buying parts yourself.
As mentioned, it's very difficult to compare apples with apples, but if you feel that another car servicing company offers exactly the same service, then we will double check this by asking to see the repairer's written estimate. If it turns out that a) all aspects of the quote are the same, b) the experience of the mechanics matches our own c) they use quality parts and lubricants, then we will match the price. But we will never sacrifice our integrity, quality or standard of workmanship to compete. We work up to a standard, not down to a price.
Even if you are experienced and knowledgeable about cars, we prefer that you describe the symptom rather than the cause. Describe your issue in this way: "My car does this when I do this and the conditions it happens under are these". If you have technical insight, then at this point you can say, "I think it's caused by this, for this reason. Although you have the best intentions, we prefer you don't use car jargon, or self-diagnose the problem.
We understand that so many people have been ripped off by mechanics and they're afraid of having the same thing happen again. But telling us exactly what to do with your car won't really help the situation. Rest assured, we are friendly and qualified technicians that won't rip you off, so please be friendly to us. Unlike other mechanics who may have treated you with disrespect, we want to keep you safe, and we know that we'll earn your trust if you give us the chance.
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238 Newnham Rd, Mt Gravatt QLD 4122
(07) 3343 5722
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Monday-Friday 7:30am to 5:00pm
