When you drop your car in, we will do a thorough 62 point safety check, and then generate a report based on your car's specific requirements. If we feel that there is work that needs to be done urgently (which has been overlooked at other services) then we will call you and speak about our concerns. Remember, we will never rip you off, we only talk to you about legitimate problems (you can look up our technical section to see exactly what the problem is and why we need to fix it). If you give your permission, we will go ahead and fix it. If you don't, then we will complete a thorough service, and the issues we raised will still remain on your invoice in case you wish to rebook in a few weeks or have the items addressed at your next scheduled service. There is no pressure. The choice is yours.